Thursday, July 18, 2024
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Laval ombudsman apologizes for failure to serve residents adequately

Blais cites ‘obsolescence’ of her office’s online system for processing complaints The City of Laval’s ombudsman says she wants to apologize to some residents for...

Fewer complaints to ombudsman blamed on COVID and staff vacancy

Laval’s new ombudsman says she will be catching up this year on a backlog The Laval ombudsman’s office managed to process 467 complaint files in...