City of Laval ombudswoman dealt with 508 complaints last year
Office has at least 35 backdated cases left over from previous years
In her latest annual report tabled last week, City of Laval ombudswoman Nathalie...
Laval ombudsman apologizes for failure to serve residents adequately
Blais cites ‘obsolescence’ of her office’s online system for processing complaints
The City of Laval’s ombudsman says she wants to apologize to some residents for...
