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Careless pellet gun use earns a 19-year-old 26 months

A 19-year-old man who fired off a pellet gun at some friends’ house, while also firing into the face of a young female acquaintance causing injury, was sentenced recently at the Laval courthouse to 26 months behind bars.

In his decision rendered against Gabriel Marion, Judge Serge Cimon recounted how the accused fired four times at one victim, hitting her in the forehead, while also shattering her eyeglasses and causing pieces of glass to enter one of her eyes.

Marion had just turned 18, reaching the age of a legal adult, when the act took place in January 2020. Although he was already subject to special conditions previously imposed by court order to not be in possession of firearms, he nonetheless got a hold of a pellet-firing gun, before turning up at his friends’ residence.

Fired pellets inside home

According to facts stated by the judge in his report, Marion had used marijuana beforehand, then started firing off the weapon inside the home.

Although the people he was visiting asked him to stop, he continued firing off rounds at them, according to the judge’s report.

At one point, one of them asked Marion to fire at her so that she could learn to control her fear. Happy to oblige, he followed through on her request, and a year after the incident she still has pain in the eye that was wounded by one of the pellets.

The accused was charged under criminal code sections concerning possession of firearms, even though the weapon he was using was a pellet-firing weapon. According to the Canadian criminal code, some pellet-firing weapons are classified as firearms.

Judge threw the book

Although Marion expressed regret for his actions and for having wounded a friend, the judge noted the seriousness of his acts given they were committed with dangerous weapons.

A psychiatrist’s report tabled during the trial noted that the accused had in recent years developed an increasing interest in firearms, and that he had expressed a desire to eventually acquire a real gun.

In addition to the 26-month prison sentence, Marion also was given three years of probation, and he is now forbidden from owning certain types of firearms for the rest of his life.

Notre Dame/Curé Labelle shutdown draws flack from nearby businesses

Busy Chomedey intersection to be closed a month (at least) for water and sewer pipe work

It happened so fast, it was like night and day.

That’s how quickly the corner of Notre Dame and Curé Labelle – probably Chomedey’s busiest intersection – was transformed over the past week-and-a-half into an impassable no man’s land, as the City of Laval began work on a long-awaited storm drain and water main replacement project.

Water and sewer pipes

The work includes replacement of a 200-mm drinking water main with a pipe measuring 400 mm to allow better water flow in the neighbourhood, and the addition of a second sewer water drain to provide greater protection against sudden and extreme storm flooding.

According to l’Abord-à-Plouffe city councillor Vasilios Karidogiannis, the intersection could remain closed as late as June 24, or at least for the next month, he told the Laval News.

Once the intersection reopens, the epicentre of the project will shift a block west to the corner of Notre Dame and Jarry, which is expected to be at least partly closed over the coming summer.

This was waiting after return

For Ian Williams, the staff social worker at Agape social services on Notre Dame (a stone’s throw from the centre of the carnage), his first day back at work full-time following a pandemic-related furlough was a shock when he saw the transformation of the intersection.

“This is going to be problematic for us,” he said in an interview last Friday, noting that parents who bring their children to the daycare could have trouble getting in and out because of the numerous detours they’ll now have to navigate.

“A lot of them come in off Autoroute 15, and some from Autoroute 13, and this is definitely going to be a factor,” Williams added, noting that he and other people assumed the work was completed last year when the city carried out some preliminary aspects on the street outside the Senior Wellness Centre.

Making life complicated

He said staff at the Agape Senior Wellness Centre, located a block away on the east side of Curé Labelle, had recently been in the middle of a move, and the street closure would only complicate things for them further.

On a personal note, he said that driving his son to a nearby school is now much harder. “At a time of day when everyone is so busy, it just adds minutes to the drive in and creates more headaches,” said Williams.

A block east on Notre Dame, Giannoula Chinis, owner of the Oneiro II children’s wear boutique, had plenty of reason to be angry about the shutdown of the intersection, considering it’s just the latest of aggravations related to the sewer infrastructure.

A longstanding problem

As reported by the Laval News in February 2016, the boutique dealt with a series of floods since the late 1990s, which destroyed tens of thousands of dollars of merchandise stored in her business’s basement. And she wasn’t the only business on that stretch of Notre Dame that was impacted.

Despite efforts by the City of Laval to correct the situation, lakes of water continued to accumulate outside on Notre Dame whenever there was a heavy rainfall, because the sewer system was inadequate to deal with storm surges. The latest work that has shut the corner of Notre Dame and Curé Labelle will hopefully fix the problem permanently.

Still, she remains frustrated that the corrective work is taking so long. “What I don’t understand is that they fixed this side of the street, they closed it for so many months, and now they’re here again,” she said, pointing to the shut intersection.

Was promised five years ago

Saying that the city had promised to fix the situation five years ago, she was even less than impressed now given the delay. “They promised us that before 2016 the problem would be fixed because they had government funding,” she said, while acknowledging that the city probably did improve things by installing an underground storm water collector last year near the corner of Thomas Chapais St.

‘What I don’t understand is that they fixed this side of the street, they closed it for so many months, and now they’re here again,’ says one discouraged local business owner

At Pizza Morado, another nearby Notre Dame Blvd. business now partly cut off from the street by safety barriers, a long-time employee expressed overall displeasure with the situation. “This has been going on for such a long time – why is it taking so long?” he said, referring to last year’s disruptions as well as the latest ones.

Area growing, says Karidogiannis

In an interview, Councillor Karidogiannis said the purpose of the work is not only to address the existing floodwater problem, but also takes into account the fact that major demographic and economic growth is happening in the area.

This includes a large new multi-unit residential project now being built on the site of the former Récréathèque on the north-west side of Notre Dame and Curé Labelle, as well as dozens of units of new social housing being built at the Val-Martin housing project just east of 80th Ave.

It had to be done, says councillor

“That whole area is changing and growing,” he said. “And to accommodate all that new stuff we need to improve the underground plumbing.”

According to Karidogiannis, the work will also be helping to alleviate sewer and water supply issues elsewhere in l’Abord-à-Plouffe. “So, it’s not just for that particular area. It affects an area probably all the way down to 100th Ave. plumbing-wise.”

While admitting that the disruptions are regrettable, he said the city had no choice but to proceed, since the beginning of the work last year was disrupted by the accelerating COVID-19 pandemic.

“While I understand the frustrations of people in the neighbourhood, this is something that’s got to be done,” said Karidogiannis.

City of Laval tables its 2020 report on finances

Municipality’s financial situation is solid, claim city officials

In a report on its most recent financial situation, the City of Laval says it has a surplus of $85.6 million, including $42.3 million granted by Quebec to deal locally with the fallout from the COVID-19 pandemic.

Putting money aside

According to a statement issued by the city, $24 million of the surplus will be placed directly in reserve funds for future financial obligations, including employee pensions, as well as contingency for unexpected natural disasters and other events such as flooding.

The city says the $42.3 million will be placed in the 2021 operating budget, which is paying for measures to relaunch Laval’s economy and to maintain a tax freeze. After that, $20 million will be used to top up other funds.

Breakdown of surplus

The city said the $85.6 million could be broken down this way:

$42.3 million in COVID-19 assistance from Quebec will be used over the course of 2021;

$22.9 million comes from “welcome tax” charged when houses are bought and sold and change owners;

$10 million from a one-time financial occurrence arising from an out-of-court settlement;

‘We lived up to our commitments, despite the pandemic,’ says Mayor Marc Demers

$4.8 million from tax revenues and compensation in lieu of taxes due to strong recent urban growth.

“In 2020, we pledged to improve services for citizens,” said Mayor Marc Demers. “We lived up to our commitments, despite the pandemic. Thanks to our rigorous approach to finances, Laval has known how to control its expenses while continuing to be able to offer quality services to its residents, notably in snow removal and the planting of greenery.”

Forging ahead, says Boyer

Deputy mayor and executive-committee vice-president Stéphane Boyer added, “The margins to maneuver will allow us to pursue our efforts to realize various relaunch operations, for the economy, the environment, culture and social solidarity. A consultation with all the players that is currently underway is sure to be a source of many fertile ideas.”

According to the city, more than 90 per cent of the current surplus was because of the growth of the city’s finances, with support provided by the province. The city said that the healthy real estate market in Laval also contributed. As such, the city took in $23 million in transfer taxes last year.

Impact of the pandemic

The city estimates the financial impact of the pandemic over the course of 2020-2021 at $52.4 million, not counting sums accorded to the Société de transport de Laval for maintenance of its services. However, snow removal costs rose with larger snow falls, while the city also spent more on snow removal as it had previously pledged to improve the service.

The City of Laval’s 2020 finance report paints an optimistic picture of the city’s financial situation.

As well, the city spent more on the development of social housing. Through its special Place-du-Souvenir Fund, the city also allotted more funding to non-profit groups throughout Laval. The city handed out more subsidies to residents who wished to buy electric bicycles, registering a 54 per cent increase over the previous year for this.

Electric vehicle purchase

During this same time, Laval acquired 56 electric vehicles for $2.7 million ($2.2 million after subsidies from higher governments were applied). And the city planted 51,000 shrubs and trees, compared to 4,500 in 2019.

Taking into account 2020 was a pandemic year, the city says it managed all the same to carry out 74.2 per cent of its $336.1 million in PTI budget investments for 2020, which was even better in terms of performance than previous years.

These disbursements were on infrastructure such as roads, bike paths, walking paths, as well as sewers and water. The city says that despite the pandemic, it’s in a good position to face the unforeseen.

Webb Ave. residents decry city’s proposed street changes

‘No one was aware that the city was going to modify and make major changes’

After tabling a petition in Laval city council last week, at least 40 residents of Webb Ave. in Chomedey gathered in the middle of their street earlier this week to say they are serious about demanding the city’s engineering department reverse a plan to narrow their street’s width.

Gathered a petition

“Everyone on the street has signed,” said Nick Batzios, a Webb Ave. resident who helped gather the petition with the help of a neighbour.

Indeed, the size of the crowd that came out last Monday morning to express their opposition to the city’s proposed changes confirmed that feelings are running high on Webb Ave.

According to Batzios, many people on the street knew some repairs to the street were planned, but none expected the radical changes the city is proposing. He said the work is scheduled to begin in less than two weeks.

Unpopular changes

“No one was aware that the city was going to modify and make major changes to Webb Ave.,” he added. “They want to make the roadway smaller and nobody knew anything about this. We want our street to remain as is.”

Danny Pascal, a resident of Webb for the past 45 years, said 36 homes on Webb between Souvenir Blvd. and de Normandie Blvd. are affected.

We only found out about two weeks ago that they’re making all these changes to our street,’ says a Webb Ave. resident

“We sent our petition into city hall, the director-general, city council and the engineering department with the help of Aglaia Revelakis,” he said, referring to the city councillor for the Chomedey district.

Weren’t told, they say

“We only found out about two weeks ago that they’re making all these changes to our street,” he continued. “We had no notice. And when we say that we’re very upset, it’s because this is a very unique street.

“People buy houses on this street because of the unique character of the street – because of its width. We have no problem with some of the infrastructure changes they’re proposing, but not to narrow it where there’s only going to be room for a couple of cars.”

According to Pascal, the city plans to narrow Webb Ave. by up to six metres, part of which will be achieved by widening the sidewalks, followed by planting of trees and installing park benches. “This isn’t a new street where there were no sidewalks already,” said Angie Patsios.

Street width appreciated

“We already have the greenery. It’s a mature area. I don’t understand why we need more. It’s not an area where there are duplexes and triplexes and multi-unit homes. This is a street with single-family homes. And the reason people purchase on this street is mainly because it’s such a beautiful wide street.”

According to Lona Pascal, Danny’s spouse, there are things the residents would like to see on the street. “Our street tends to be very fast,” she said, suggesting speeding is sometimes a problem. “We want speed bumps; we want them to consult with us. We want an extra stop. And we want better lighting.”

City powerless to deal with Emerson St. vermin infestation, says Boyer

‘What is the city doing to protect its citizens from this situation?’

In question period during the May 4 webcast of Laval city council’s monthly meeting, there was a followup to the rat infestation issue on Emerson St. in Chomedey, which was first raised in the Laval News’s April 7 issue.

A breeding ground

As reported in our article (‘Neighbours of vermin-infested duplex plead for help’), a multi-unit house on Emerson became an ideal place for roaches and rats to breed, while pests made their way through walls into neighbors’ homes.

Garbage was piled to the ceiling, while books, magazines, food trays, decaying food, discarded packages and more filled chairs, tables, beds, and some rooms were so stuffed you couldn’t walk through them.

“Imagine having to live next to a place full of trash. That’s what we have had to deal with,” said Vicky Zannis, who lives in the adjacent duplex whose apartment was infested with vermin.

City did little, said Zannis

Zannis had told the Laval News that city officials had done little, while the home next door deteriorated, overflowing with junk and mice since a call she made to 311 in December 2020, followed by a second call in January 2021.

During the May 4 council meeting, a member of the Zannis family questioned the administration about its less than satisfactory response to the situation. They said that only city councillor Michel Poissant (Vimont) had responded satisfactorily and tried to meet their needs.

Why no action taken?

“No action has been taken except for two visits by the exterminator,” they said. “When will the place be clean? My question again: What is the city doing to protect its citizens from this situation? Why is the city not addressing this situation which has affected three families? Do we not matter as human beings?”

‘Do we not matter as human beings?,’ says neighbour impacted by infestation in neighbour’s dwelling

Poissant said, “This is a very touching and human situation that these people are going through.” While a court has ruled that the Quebec Public Curator needs to intervene because part of the problem involves a person with diminished mental capacities, Poissant suggested that the city should go back before the judge and get permission to enter the dwelling to clean and disinfect it so that the matter can be settled.

She’s pleading for help: Poissant

“What Mme Zannis is doing today is a plea to the mayor from the heart, a cry for humanity,” he said. “As for myself as a member of council, I am saying to the administration to please make superhuman efforts – it’s nearly a year that this situation is going on.”

Deputy mayor Stéphane Boyer said, “Of course, it’s a very sad situation. I think nobody should be living through that. It’s deeply unfortunate. From what I understand of this file, the city would like to help, but cannot do it on legal grounds.”

City powerless, says Boyer

According to Boyer, city inspectors visited the dwelling in question to conduct a cleanliness inspection and wanted to intervene to force the occupant to make the premises clean. “Unfortunately, Superior Court prevented the city from intervening, judging that the person there was incompetent. And so, it is the Public Curator of Quebec which protects people judged incompetent that has taken over the dossier.”

Boyer said the city can’t take legal action against someone “that has mental issues or that is incompetent to make their own decisions. Effectively, it is a situation that is very unfortunate and that shouldn’t happen. We would like to intervene, we have tried. But unfortunately, it is the Superior Court of Quebec that is stopping us.”

Administration officials defend their $2,000 electric vehicle subsidy

Laval spent $1.092 million on program that ended two years ago

Two years after the City of Laval ended a subsidy that provided residents with up to $2,000 to help pay for the purchase of an electrically-powered motor vehicle, opposition forces at city hall are still deriding the Demers administration for underwriting a program the opposition claims was wasteful and that tended to be used by persons who are better off financially.

The criticism was renewed during the May 4 city council webcast, when the administration tabled and passed a resolution to create a regular reserve fund of $3 million to pay for efforts aimed at reducing Laval’s greenhouse gas emission imprint on its territory.

Investing in the future

The city maintains that subsidies like the one provided to residents for the purchase of electric vehicles ultimately pay off because they help reduce the presence of greenhouse gases, which will be subject to increasing taxation or penalties by higher levels of government in the not-too-distant future.

Still, Parti Laval leader Michel Trottier remains sceptical of how the city is going about dealing with the greenhouse gas issue.

“Since the creation of the subsidy for electric vehicles, the opposition has been denouncing the absence of objective criteria to pay for greenhouse gas reduction programs,” said Trottier. Still, he said new criteria established by the city will help avoid questionable decisions.

546 residents got subsidy

According to information provided by Trottier, the city spent $1.092 million providing the electric vehicle subsidies. He said that in all, 546 people (0.12 per cent of Laval’s population) received the $2,000 subsidy, including two elected members of the Mouvement lavallois (15 per cent of the ML caucus, Trottier said).

City of Laval deputy mayor Stéphane Boyer defended the city’s $2,000 subsidy for electric vehicle purchases by residents.

He maintained that the electric vehicle subsidy program used up most of the funds the City of Laval had put aside for the overall purpose of dealing with the greenhouse gas issue. He also claimed that no city except Laval had set up a program to provide subsidies for electric cars.

Vimont city councillor Michel Poissant, who leads the newly-formed Laval Citoyens party, said he had nothing against electric cars, although he could see the ways some opportunists might improperly take advantage of the situation.

Doubts over subsidy

“I don’t think it’s a municipality’s business to be involved with this type of thing,” he said. “As well, somebody could be living in Montreal, change their address for his brother-in-law’s in Laval, come to collect the $2,000, then change the address. We have no way of controlling this.”

The city has created a new $3 million reserve fund to pay for efforts aimed at reducing Laval’s greenhouse gas emissions

Deputy mayor Stéphane Boyer said he found it “very unfortunate” to hear councillors with the Parti Laval, “who speak of themselves as being more green than green, opposing subsidies for the electrification of vehicles.”

Boyer defends subsidy

Boyer said that even if not all residents of Laval were able to receive the subsidy to buy an electric car, “all people in Laval benefit from being able to have better air quality and less greenhouse gas to reduce our environmental impacts.”

He said the federal government filled the vacuum left when Laval’s subsidy ended, since Ottawa created a subsidy of its own that was even more generous, and which he said allowed the City of Laval to redirect sums into other projects.

“But listen, we’re one of the very few cities in Canada to have this kind of program and we should be proud of it, rather than denigrating it. What we’ve been doing here today is restructuring our approach. I see only good coming from tonight’s resolution.”

ML councillors got subsidy

City councillor for Renaud Aram Elagoz acknowledged that he was one of the two ML councillors identified by Trottier as having received the city’s electric vehicle subsidy. (The other was council president Christiane Yoakim).

“Yes, I bought an electric vehicle,” he said. “I am a citizen of Laval and, like everybody, I am entitled to this subsidy. It was not voted in so that we could buy electric vehicles. I find these comments extremely inappropriate.”

Note: Due to a typographical error, an earlier version of this article misstated the total amount spent by the City of Laval on electric vehicle grants as $1.92 million. The correct sum is, in fact, $1.092 million. We apologize for the error.

Laval News Volume 29-13

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The current issue of the Laval News volume 29-13 published May 12th, 2021.
Covering Laval local news, politics, sports and our new section Mature Life.
(Click on the image to read the paper.)

Front page of the Laval News.
https://lavalnews.ca/wp-content/uploads/2021/05/TLN-29-13-WEB.pdfFront page of the Laval News, May 12th, 2021 issue.

Missing Children’s Network launches Missing Children’s Month

The Missing Children’s Network officially launched Missing Children’s Month earlier this week with this year’s theme, “Forget-Me-Not“. The objective of this month is to raise awareness about the issue of missing and exploited children and to inform parents and educators on what they can do in order to better protect their children.

Last year, according to the RCMP’s 2020 Annual Report, law enforcement in Quebec registered 3,831 cases of missing children.

This is a significant decrease as compared to 5,805 cases in the previous year and can be attributed in part to the restrictions imposed by the government (school closures, confinement, curfew, non-essential travels) in response to the pandemic.

While the news is certainly encouraging, we can all concur that one missing child is already one too many. Following are some of the highlights of the Annual Report:

  • 60% of all cases involved females;
  • 72% were runaways;
  • 63% of missing children were found within 24 hours, while 92% were located within a week.

It is important to keep in mind that time is of the essence when a child disappears regardless of the circumstances:

  • When youth run away, their risk of being victimized greatly increases. The dangers may include sexual assault, violence, theft, substance abuse, homelessness, suicide and gang involvement.
  • While most parental child abductions are resolved, they remain traumatic events that can have lifelong effects on the children involved and the left-behind parent.
  • The abduction of a child by a stranger is rare (less than 1% of all cases) but is of little comfort to parents and the community.  We must remain aware that such dangers are a constant reality. 

A missing child’s best hope for a safe return depends on immediate, coordinated and focused action … a role that the Missing Children’s Network assumes with passion, determination and conviction since 1985.

During the entire month of May, the Missing Children’s Network will feature on its social media platforms heartfelt messages of hope by searching families, practical safety tips, inspiring interviews with key partners, long-term missing children cases and publish its annual poster featuring 12 unresolved missing children cases. As well, the organization will launch, Forget-Me-Not, an important awareness campaign aimed at ensuring that missing children are never forgotten.

About Missing Children’s Day

Missing Children’s Day was first recognized by former President of the United States, Ronald Reagan, on May 25, 1983.  May 25th is the date that six-year-old Etan Patz disappeared from a New York City street corner on his way to school.  Etan’s case remains one of thousands of unsolved missing children’s cases and this day serves as an annual reminder of our responsibilities to ensure the well-being and safety of our children. 

In 1986, the Solicitor General of Canada declared May 25th to be National Missing Children’s Day in Canada.  Today, this annual awareness day is international in scope with over 50 countries pausing on May 25th to honour its missing children.

Agape aims to open a satellite office in eastern Laval by 2024

But Chomedey will remain the social services provider’s home base

With a series of provincial government subsidies lined up, the Youth and Parents Agape Association has plans to open a satellite office, expanding services now available from its Chomedey headquarters to English-speaking people in the eastern half of Laval three years from now.

According to Agape executive-director Kevin McLeod, the CAQ government’s Secretariat for Relations with English-Speaking Quebecers awarded funding to several organizations, including Agape, over the next three years to improve services for senior citizens through seniors’ wellness centres.

A three-year plan

He said Agape will receive $45,000 in 2021-2022, $45,000 in 2022-2023 and $70,000 for 2023-2024. McLeod said Agape’s hope is to “open up a little centre in the eastern part of Laval” by the third year with help from the new funding.

“Right now, what the government wants us to do is focus on things like health presentations and wellness with seniors,” he added, describing the orientation the ministry appears to be interested in promoting for the time being.

Expansion in year three

He said that by year three, the plan would be for Agape to expand those services to the eastern part of Laval.

“The thing is that this covers a portion of our expenses in expanding,” he continued, noting that the sums won’t necessarily pay all the expansion’s expenses. “But expanding, we’re also able to do it thanks to other pockets of money. Because the new centre is also going to provide larger office space for Agape.”

Regarding the demographics of English-speaking people in eastern Laval, McLeod said, “We do see that there are strong pockets. We know that Chomedey has most of Laval’s English-speaking communities.

Anglos in eastern Laval

“But we do identify pockets here and there. And we’ve identified that maybe Duvernay on the borderline somewhere close to Vimont and Pont-Viau would be a good area to open up a satellite office.”

‘We’ve identified that maybe Duvernay on the borderline somewhere close to Vimont and Pont-Viau would be a good area to open up a satellite office,’ says Agape executive-director Kevin McLeod

McLeod said Agape’s base would continue to be in Chomedey, where the organization’s offices, distribution centre and children’s daycare are currently located in side-by-side storefronts on Notre Dame Blvd. near Curé Labelle Blvd. Agape’s English-speaking Senior Wellness Centre is located less than a block away, also on Notre Dame, just east of Curé Labelle.

“Our main base will always be in Chomedey because that’s where all the English speakers are,” he said. “What we’re looking at is a satellite office and possibly a senior wellness centre office. You know, one of those two. Whether those two will be in the same place we don’t know yet.”

Wellness Centre growing

In addition to these developments, management at Agape has also decided to relocate the Senior Wellness Centre to a larger suite of offices in the same building as where they are currently – 3860 Notre Dame – but on the second storey rather than the third.

According to McLeod, the new locale will be much larger (about 50 per cent of the area on their floor), and will include four offices, a resource room, a conference room, a large common area to stage presentations and activities for seniors, and a kitchen.

Busy with a short move

“We’re in the middle of moving right now, so we’ve temporarily suspended services for around a month,” he said. “But we’re hopeful that by June, seniors will have the opportunity to come and visit the new centre.

“And then after that, all depending where we are with COVID and the variants and public health instructions, we would like to be offering more activities by this summer whether that is online or in person. Who knows. We’re hopeful and keeping our fingers crossed that by September or October, we will be able to see people in person again. But we don’t know with the news changing daily.”

City bringing an end to unpopular parking method used for snow removal

The City of Laval announced on Monday that beginning next winter, alternate-side street parking during the winter will become a thing of the past in Laval’s neighbourhoods.

A new policy being implemented by the city will involve resorting to alternate-side parking only when snow removal operations are underway.

Drop in alternate days

According to the city, the number of days where alternate-side parking will be required should drop to 36 per year from the previous 150 days annually. Under the previous system, residents were required to move their vehicles from one side of the street to the other each day during the week between Oct. 3 and April 30.

“This is excellent news for Laval residents,” said Mayor Marc Demers. “This is a measure that will simplify their lives, and without compromising the quality of our maintenance operations. Over the next few winters, we will go even further in improving our offer to citizens and the efficiency of operations by implementing a modern and evolving solution that will make Laval a leader in the management of urban parking.”

New rule to follow

From May to October 2021, seasonal street panels will have added to them the following additional text, “during maintenance operations,” as well as a phone number to call. It will also become possible to subscribe for automated reminder calls, as well as other technological means (text messages, e-mails or through an app) in order to know the state of parking on a given street from Oct. 1 to April 30.

The city notes that this new way of doing things is in itself temporary. Beginning in the spring of 2022, a call for bids will be made in order to install, beginning in the fall that year, illuminated panels that will allow for a more dynamic management of street parking all year long.

Residents were surveyed

According to the city, over the past two winters pilot projects took place in six sectors, involving some 5,300 residents. Various solutions, all proposing restrictions applicable during snow removal operations, were tested and evaluated on the basis of the satisfaction of residents.

According to the results of the evaluation, 78 per cent of residents said that the solution which ended up being adopted was the one which was the best. While 12 per cent said it was neither an improvement nor a setback, 10 per cent said it was definitely a setback.

2020 BIEL report tabled with executive-committee

The 2020 report by the intermunicipal Bureau d’intégrité et d’éthique de Laval-Terrebonne (BIELT) was tabled with the City of Laval’s executive-committee on April 21, suggesting that measures the city took several years ago to bolster ethical practices while safeguarding against ethical breaches are still being enforced.

“The facts contained in our 2020 performance report show clearly the importance of remaining focused on the future, while establishing strategic orientations for the future which will allow the City of Laval to maintain the confidence of its citizens,” said Pierre Brochet, director of the Laval Police Dept. which oversees the city’s role in the BIEL.

Some achievements in 2020 in Laval:

•     Elaboration of a new five-year plan 2021-2025;

•     645 inquiry requests.

Some numbers

Types of dossierLavalTerrebonne
Tips received7916
Tips sent to UPAC00
Inquiries requiring police attention180
Inquiries requiring administrative attention4515
Recommendations8050

To report an ethical situation It is possible to report a situation involving questionable ethical practices to the BIEL, by e-mail at biel@laval.ca, or at bielt@terrebonne.laval.ca, or by telephone at 450 575-BIEL (2435).

City of Lévis subscribes to Laval’s technical support services

During the City of Laval executive-committee’s meeting on April 28, Laval signed an agreement with the City of Lévis by which Lévis will receive technical support from Laval to be able to offer digital services to residents.

Lévis is the first city in the province to sign an agreement of this sort with Laval. The city hopes to share its expertise with other municipalities which would like to improve their practices for governance, citizen relations and technical services.

The City of Laval says its system for processing resident requests allows 24/7 contact with residents to be maintained. The computerized system receives requests, transfers them and processes follow-ups. The system relies on in-person, telephone, online and smartphone app contact tracing, and allows city employees to share contact information.

“We are the first city that has gone as far as this in terms of digital services for its citizens,” said Laval mayor Marc Demers. “And we did this while equipping ourselves with a solution that offers a complete view of the requests of any citizen by our employees. This is part of our determination to improve the citizen’s experience while encouraging ongoing improvement in performance.”

Lévis mayor Gilles Lehouiller said, “Like many municipalities, we are getting 3-1-1 service and a new web site. When we saw Laval’s solution, it seemed only natural to acquire this outstanding expertise and to profit from a proven solution that would save time.

This will allow us to improve our procedures, tools and knowledge in citizen request processing, while accelerating our digital transformation.” The City of Laval claims that its request-processing system speeds things up by up to 66 per cent.

The city says that any sums coming in as a result of the agreement will be reinvested in Laval’s ongoing digitalization. The city also notes that the request-processing system won awards in 2020 from the Réseau de l’informatique municipale du Québec (RIMQ) and the Project Management Institute (PMI) Montréal.

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